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Mac Networking: Wi-Fi, DNS, IP Addresses and Connectivity

Networking help for Apple devices — Wi-Fi problems, DNS behaviour, IP addresses, router checks and how to work out whether the fault is your device, your network or the internet.

Updated June 26, 2026

Almost every connectivity complaint reduces to one of three questions: is the device connected to the network, is the network connected to the internet, and is the specific service you want reachable? Answering them in that order turns a vague 'the internet is broken' into something you can fix.

This category covers the fundamentals — Wi-Fi behaviour, IP addressing, DNS, routers and the checks that separate a device problem from a network or provider problem.

We deliberately avoid dramatic resets as opening moves. Forgetting networks and resetting configurations can be useful, but they also clear settings you may need to re-enter, so they belong later in the sequence.

Common troubleshooting pathways

Topic clusters

Wi-Fi

  • Joining and forgetting networks
  • Signal strength and interference
  • Bands and channels
  • Captive portals
  • Hotspot testing

Addresses and DNS

  • Local versus public IP addresses
  • DHCP leases
  • DNS resolution basics
  • Changing DNS servers
  • Self-assigned addresses

Routers and providers

  • Restarting network equipment safely
  • Firmware updates
  • Provider outages
  • Wired versus wireless testing
  • Mesh and extender behaviour

Guides in this category

Networking

How to Find Your IP Address on a Mac

A practical guide to finding your private and public IP address on a Mac, using System Settings, Network preferences and Terminal. Includes what the different addresses mean.

July 12, 20266 min

Getting started

  • 1A device can be fully connected to Wi-Fi and still have no internet access. The two are separate conditions.
  • 2Testing on a phone's cellular hotspot is the quickest way to rule your home network in or out.
  • 3Restarting a router takes a minute and is reversible; resetting it to factory defaults is neither.
  • 4Note whether the problem affects every device in the household or only one.

Frequently asked questions

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