Corrections policy

Our commitment

Apple Support 247 corrects factual errors, outdated instructions and technical inaccuracies promptly. We do not delete articles to obscure errors — we correct them in place and note the update.

How corrections are handled

When an error is identified — whether discovered internally, reported by a reader, or identified by a change in Apple's software — we:

1. Verify the correction against a primary source (Apple documentation, standards documentation, or software developer documentation).
2. Update the article text to reflect the accurate information.
3. Update the "Updated" date on the article.
4. For material corrections that could have led a reader to take an incorrect or potentially harmful step, we note the correction prominently in the article.

Version updates

Apple regularly changes macOS, iOS and its other software. Instructions that were accurate for one version may become inaccurate for a later release. This is not an error in the original guide — it is a consequence of software change.

When we become aware that a significant macOS or iOS update has changed the relevant steps in one of our guides, we update the guide and note the current macOS version for which it was verified.

Reporting an error

If you find something inaccurate in one of our guides, you can report it through our contact page. Please include:

• The URL of the article containing the error.
• The specific claim or instruction you believe is inaccurate.
• The correct information and, if possible, a link to the source you are drawing from.

We review every correction request and respond when the report includes enough information to assess it.