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Mac Errors

Mac Error Code 43: File, Finder and Storage Troubleshooting

Ruben AlvarezUpdated June 22, 20267 min read

Symptom

Finder shows Error Code 43 when moving, copying or deleting a file, or when emptying the Trash.

  • Error 43 means Finder could not complete the operation because the required file was not found or could not be accessed at a critical point in the process.
  • Files on external drives that disconnect during an operation, files being deleted while in use, and corrupted Trash entries are common triggers.
  • Identifying the specific file involved is the key first step.

What Error Code 43 means

Error Code 43 in macOS historically corresponds to 'fnfErr' — file not found. Despite its name, it does not always mean the file literally cannot be found. It can also appear when Finder starts an operation on a file that becomes unavailable mid-operation (an external drive disconnects, for example) or when a Trash entry points to a file that no longer exists at the recorded path.

Identify which file is causing the problem

Finder's error dialog sometimes names the file. Note the name. If you are emptying the Trash and the error occurs, the problematic file is in the Trash.

  1. Check the Trash

    Open the Trash in Finder. Look for any files from external drives that are no longer connected, or files with unusual names.

  2. Try to locate the specific file

    If you know the file name, use Command-Space (Spotlight) to search for it and confirm whether it exists.

Fixes for Trash errors

  1. Connect any external drives mentioned

    If the Trash contains files from a disconnected external drive, reconnect the drive and try emptying the Trash again.

  2. Quit all applications

    Files held open by any application cannot be deleted. Quit all apps and try again.

  3. Hold Option while emptying

    In Finder, hold the Option key and choose Finder > Empty Trash. This can bypass certain error checks and force the Trash empty.

  4. Restart and try again

    A restart releases all file locks and often allows a previously blocked Trash to empty.

Fixes for copy and move errors

  • If the error appeared while copying to an external drive, check that the drive is still connected and accessible.
  • Check free space on the destination drive.
  • Try copying one file at a time to identify which file causes the error.
  • Check if the file is locked (Command-I > Locked checkbox) and unlock it if so.
  • Restart the Mac and retry the operation.

Check storage health

Recurring Error 43 errors across multiple files on the same drive can indicate that the drive is developing problems. Run First Aid in Disk Utility on the affected drive. If Disk Utility finds errors it cannot repair, copy important data off the drive promptly.

Prioritise data safety

If you suspect a storage drive is failing, copy your important data elsewhere before spending time on further troubleshooting. A drive that is failing can fail completely and without warning.

Frequently asked questions

Sources and further reading

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Ruben Alvarez

Mac troubleshooting writer

Mac troubleshooting writer covering startup behaviour, storage, Finder problems and macOS error messages.

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Apple Support 247 is an independent publication and is not affiliated with Apple Inc. Apple, Mac, MacBook, iPhone and other Apple marks are trademarks of Apple Inc.

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